Retirement Village Residents Association (Inc)
ABN 16 674 035 894





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      ABN 82 638 542 871

Telephone: 43652239     |     Facsimile: 43653341     |     Mobile: 0413 001 596

Email: peter@hillandcolawyers.com.au     |     Suite 2.31 Platinum, 4 Ilya Avenue, Erina.  2250  

www.hillandcolawyers.com.au     |     DX 20763 Erina NSW


Peter Hill has been appointed as the Honorary Solicitor for the RVRA.

He has prepared a document titled Buying and Selling in a Retirement Village – Practical Pointers.

This document was prepared to assist solicitors when acting for clients interested in residing in a retirement village. However, the RVRA Management Committee is of the opinion that it could be useful for prospective residents and provides information for them, as well as for their legal representative. To download this document go to the above website.

This document covers areas such as:

         Background information
                   *    The growth in retirement villages and increased involvement of large corporate undertakings.

                   *    The need seen by State Parliaments to legislate to achieve a balance of the rights of the operators and the village residents.

         Legislation
                   *    The purpose of the Retirement Villages Act 1999

                   *    The 2008 amendments to this act

         Village Contracts

                   *    The wide variety of occupancy arrangements

                   *    The need for prospective residents to clarify what they are purchasing and what they will receive on departure

         Changing Operators

                   *    Protection available for residents in this instance

         Purchaser’s Solicitors

                   *    The importance of the solicitors acting for prospective purchasers into a village to fully understand the  regulations.


The article can be found at: www.hillandcolawyers.com.au/articles.html

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Information for prospective Residents.

ACCC(Australian Competition and Consumer Commission)
The ACCC promotes competition and fair trade in the market place to benefit consumers, businesses and the community. It also regulates national infrastructure services. Its primary responsibility is to ensure that individuals and businesses comply with the Commonwealth competition, fair trading and consumer protection laws.
Retirement accommodation
More than ever older Australians are moving into retirement accommodation to enjoy the benefits of independent semi-supported community living. While there are many benefits, it can be a confusing and overwhelming process because of the different laws and complex contracts involved.
Questions to ask

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The Australian Legal Information Institute website contains the Retirement Villages Act 1999 and the Retirement Villages Regulation 2000 in the NSW section under www.austlii.edu.au by clicking R in the alphabetical listing. Under S in the same section, the State Environmental Planning Policy (Seniors Living) 2004 is also available. The Consumer Trader and Tenancy Act and Regulation can be found on the same site by clicking C in the alphabetical listing.

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The Aged-Care Rights Service (TARS) incorporating the Older Peoples Legal Service is a legal service for residents of retirement villages.
TARS can provide residents and prospective residents with legal advice, representation or advocacy, information and assistance.
TARS is located on Level 4, 418A Elizabeth Street, Sydney, NSW 2010 , phone 9281 3600 or, for callers outside Sydney, 1800 424 079. TARS website is www.tars.com.au
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The NSW Office of Fair Trading administers the laws that set out the rights and obligations of prospective residents and residents of retirement villages and operators. Its role includes the following responsibilities:
    * providing information about the retirement village laws
    * handling complaints about possible breaches of the laws
    * taking or defending judicial proceedings on behalf of residents in matters of public interest
    * conducting education campaigns
    * producing educational resources on retirement village matters
    * investigating and carrying out research into retirement village matters
    * monitoring the industry to detect unfair practices
    * reviewing and amending the laws to ensure they remain relevant
The Office of Fair Trading website is www.fairtrading.nsw.gov.au
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COTA - Council on the Ageing (NSW) Inc.
COTA NSW is the voice of seniors over 50. We aim to foster a society where seniors are respected, consulted, included, represented and heard. We work with government, business, the media and the wider community to represent the aspirations, issues and concerns of seniors.
Email: sismgr@cotansw.au
www.cotansw.com.au/
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Senior Living Online
 The Senior Living Online website offers a range of useful and free information for prospective retirement village residents, including a downloadable Senior Living Guide and Departure Fee Guide, as well as a searchable directory of retirement villages, over 50’s manufactured home villages and rental accommodation for seniors in NSW. You can find the Senior Living Online website at www.SeniorLivingOnline.com.au
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The It’s Your Life Retirement Village Information website offers a unique and free Departure Fee Calculator, which allows visitors to input the relevant particulars of virtually any departure fee structure and produces a table showing how much the departure fee could be in a range of scenarios over a 25 year period.
You can find the It’s Your Life Retirement Village Information website at http://www.itsyourlife.com.au
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The Combined Pensioners and Superannuants Association of NSW serves pensioners of all ages, superannuants and low-income retirees.
Their website is www.cpsa.org.au
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The Law Society of NSW can provide you with a referral to a solicitor specialising in retirement village matters.
Free call 1800 422 713.
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The Consumer Trader and Tenancy Tribunal hears applications from operators, residents or Residents Committees regarding disputes on the interpretation and application of the provisions of the Retirement Villages Act 1999. Application forms are available from the Tribunal by telephoning 1300 135 399. The Tribunal has registries in Hurstville, Liverpool, Penrith, Parramatta and Sydney as well as Newcastle, Tamworth and Wollongong. Their website is www.cttt.nsw.gov.au
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The Australian Consumers Association (Choice)
"Choice" is a consumers' organization that states no advertising, no bias. just reliable, expert advice. 'Choice trusted information for Australian Consumers'. Research Retirement Villages - archive. Their website is www.choice.com.au

Retirement villages - Ongoing and exit fees make it easy to end up leaving a retirement village with less money than you moved in with.

Retirement villages state by state guide
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Decisions in a number of matters taken to the Tribunal under the Retirement Villages Act are published on www.austlii.edu.au. Some Tribunal decisions have been appealed to the Supreme Court and the Court's decisions are also recorded on the same site.
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Another site for general information about Retirement Villages is the "It's Your Life" page. More than 500 retirement villages in NSW are listed in the magazine Village Communities of Australia.
See www.villages.com.au for full purchase details or phone 02 9810 5555.
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In September 2007 the Parliament of Australia, House of Representatives House Standing Committee Legal and Constitutional Affairs produced a report relating to their "Inquiry into older people and the law" details of which can be found at.
www.aph.gov.au/house/committee/LACA/olderpeople/report.htm .
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INTERSTATE RESIDENT GROUPS:

Queensland - Association of Residents of Queensland Retirement Villages.
Website www.villagers.org.au
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South Australia - South Australian Retirement Villages Residents Association Inc.
Websitehttp://www.seniors.asn.au/sarvra.jsp?xcid=767
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Western Australia - Western Australia Retirement Complexes Residents' Association Inc.
Website http://www.warcra.org/dnn
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Victoria - Housing for the Aged Action Group.
2nd Floor, Ross House, 247-251 Flinders Lane, Melbourne, Vic 3000.
Website www.oldertenants.org.au
Email haag@oldertenants.org.au
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Victoria - Residents of Retirement Villages of Victoria Inc.
Website http://www.rrvv.org.au

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Tasmania - The Retirement Villages Act 2004 came into operation on 1 July 2005. TBA.
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INDUSTRY GROUPS:

The Aged and Community Services Association (ACS) represents operators largely from the non-profit section e.g. church or community run villages. Their website is www.agedservices.asn.au
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The Retirement Village Association Australia (RVA Australia)is a national industry body for the retirement village industry, representing operators largely from the private sector. They can provide information on their member villages. Their website is: http://www.retirementvillagesaust.com.au/
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